Blue Mercury Consulting Pty Ltd values your Feedback.

If we have done something well, or could improve in some way please tell us.

Complaints

Complaints will be addressed in accordance with our Complaints Management Policy.

Making a Complaint

Complaints can be emailed to complaints@bluemercuryconsulting.com.au or made via our Contact Us service.

If making a complaint please be sure to include:

• Your contact details
• The problem you have encountered
• The remedy that you are seeking

Timeframes

We will acknowledge complaints within 2 business days.

Complaints will be assessed within 5 business days.

We will endeavour to resolve all complaints within 14 business days from date of receipt.